Our Culture

Our company culture is anything but common. To join eAssist, you must align with our purpose, our mission and our values. We’re looking for incredible people who are positive, ambitious, servant leaders, caring, growth-oriented and motivated to do the right thing — for your fellow eAssister, for our clients, for the company, and for YOU.


so much More than dental billing

Our Core Purpose

Delivering peace of mind. That’s what we do here at eAssist. It’s not just posting and claims and appeals... what we do is deliver peace of mind to dental practices who rely on consistent collections, reliable cash flow, and financial oversight... things that most dentists lose sleep over regularly! So while we “do” dental billing and love it, our true purpose is delivering peace of mind to dentists nationwide.


Our Brand Promise

Our Brand Promise is our how. It’s how we go about delivering peace of mind to the tens of thousands of dentists who need it. So, when a practice teams up with eAssist dental billing, we promise to deliver these 5 results—and eAssisters always keep their promises.

Collect 100%
of what’s
rightfully owed

Submit clean claims
for payment within
24 hours

Post all payments to patient ledgers within 24 hours

Follow up at least every
14 days on all claims that
hit 30+ days in aging

Get the insurance over 90 to zero (and keep it there)

The 7 Habits of Highly Effective People

The 7 Habits of Highly Effective People is a self-guided tour to accountability, growth and strategies for introspective analysis to help you live the life you want to live. This goes far beyond pages in a book for eAssist. We live, eat, sleep and breathe the 7 Habits! Doing so makes us better people at home and at work

We highly recommended anyone looking to work at eAssist read this book first (and repeat reading it frequently). If you do, you’ll better under our culture. The lessons Stephen Covey shares on these pages are institutionalized throughout eAssist. So if you like what you read, you’re going to love working with our awesome team.


Our Core Values

These guiding principles dictate our behavior, our ethics and what we stand for at eAssist. We believe that character matters. And our Core Values help shape the character of each person on our team individually and our company’s success as a whole. We believe that the only way we can or want to achieve our goals is by aligning our actions with these values.

We are Servant

Do What's Right

Deliver the
Message to Garcia

Always be
Improving and
Growing Faster
than eAssist

Pull the
Andon Cord

We Care for
Each Other