We only engage the best dental billers in the country.

ABOUT US:

eAssist is the nation’s largest outsourced dental billing company.  We were co-founded by a dentist out of necessity for this service. In the past 10 years, we have grown from 2 account managers to over 650 Success Consultants and have helped more than 4,500 dentists!  eAssist has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 4 years in a row!  We’ve partnered with Dr. Charles Blair.  We are endorsed by Lois Banta and are trusted by many other dental industry gurus. 

We know how to help dental billers succeed!

Overview of an eAssist Success Consultant:

Success Consultants provide Dental Billing, Patient Portion, or Insurance Verification services for our clients, conveniently from their own home offices.  They are responsible for providing assistance in a variety of forms to help alleviate workload and stress from the office. This incredibly valuable role creates relationship with our offices, provides them with Peace of Mind, and allows the office team to focus on other tasks while we take care of their billing and other needs behind the scenes.  We have an upside down pyramid approach to leadership, with Success Consultants being on top. Success Consultants are the most important part of our organization–right after our clients.

Success Consultant Opportunity Details:

Dental Billing Success Consultants are part of a team that is responsible for meeting our Brand Promise of:  

• collecting 100% of what is rightfully owed
• submitting clean claims within 24 hours of being batched
• posting payments accurately within 24 hours along with proper adjustments
• following up on aged claims over 30 days every 14 days
• getting the over 90 insurance aging to zero and keeping it there.  

Patient Portion Success Consultants are responsible for reviewing ledgers to send a series of patient statements and make follow-up phone calls to collect outstanding patient balances.  Insurance Verification Success Consultants gather patient’s insurance coverage information for the office prior to appointments. 

Our teams also have the support of a Team Leader for guidance, coaching, and problem solving.

Requirements:

• Have at least 2 years of dedicated experience; most recently in the last 12 months
• Have a dedicated work space, reliable computer, printer and high speed internet
• Know how to accurately post payments and adjustments
• Understand what it takes to help offices collect 100% of what is rightfully owed
• Love the challenge of persistently working with insurance claims
• Are self directed, know how to effectively set goals, and work independently
• Desire to own your own business and be your own boss
• Have a reliable computer, consistent high speed internet and a dedicated work space

Ideal Candidate Will Be:  

eAssist Success Consultants know Dental Billing. eAssist Success Consultants have character.

Are you a positive, achievement driven individual that has what it takes to be a successful entrepreneur?  Do you lead with respect, integrity and honesty? Are you willing to learn and grow from your mistakes? Do you play and get along well with others?  Do you enjoy a challenge, strive to make a difference by being helpful, and possess determination and persistence?

We’re looking for you. 

Perks:  

Would you like to be part of a winning organization with flexibility and the convenience of working from home independently?  Do you want to grow and thrive; participate in Harvard Business Studies and webinars from industry leaders with like-minded individuals; have access to a wealth of knowledgeable coaches and mentors; and take part in fun contests?  Would you like to network, build relationships, and get together with others that understand your daily reality? Do you want to have zero commute and be free of the dental office drama & politics? And would you like to make more money than before while achieving all of this?

Look no further!  Get online and start the testing process today!

What’s Next?

We only have room to invite positive professionals to our platform that are looking to make a difference for dental practices without the boundaries of a traditional office setting.  If our message resonates with you, and you innately possess a proactive, positive, win-win attitude, then please continue to our testing! Fair warning: our exams are tough, but this is because we know that you would only want stellar teammates, too (plus, remember that the tests were created by a dentist!).  

One last thing…

At eAssist, what will you do?  

You will join a group of like-minded entrepreneurs who want to see you succeed and will cheer you on!  You will be responsible for keeping our Brand Promise to our clients and providing them with Peace of Mind. 

Do this, and you will be successful!

We are seeking a highly motivated individual with a hunger to provide educational resources supporting all things Dental Billing. The Director of Dental Billing Academy will work closely with our Strategic Innovation Directors utilizing webinars, podcasts and Facebook Live as an avenue to enhance dental billing knowledge through courses and other instructional material.

You should have a strong background in dental billing combined with proficiency with technology. You have a problem-solving attitude and an ability to think outside of the box to achieve results. We are looking for someone that functions well in a team environment and is a high driven achiever. If this describes you and you’re ready to grow your career, this may be the perfect opportunity for you to shine!

Responsibilities

• Develop, update, and partner with industry experts to provide courses for Dental Billing Academy
• Collaborate on the Dental Billing Academy Podcast content
• Familiarity with AGD PACE requirements and ability to maintain compliance
• Potential role with Practice Booster, part of the forum answering Q&A
• Host webinars and live sessions
• 16-20 hours per week to start

Qualifications

• CPC highly preferred
• EXPERT of the coding, administration, legislative and governmental regulations that affect dental reimbursement (i.e. fee capping, optional services, plan differences, contract limitations), and all things reimbursement.

Who We Are

eAssist is the nation’s largest outsourced dental billing company. We were co-founded by a dentist out of necessity for this service. In the past 10 years, we have grown from 2 account managers to over 1,000 Success Consultants and have helped more than 4,500 dentists! eAssist was recently certified as a 2020 Great Place to Work and has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 5 years in a row!

We were just awarded #10 on Fortune’s Great Place to Work for medium-sized Health Care and Biopharma! Learn more about it HERE!

Who You Are

We are seeking a highly motivated Production Manager to spearhead and manage the annual update for one of the Dental industry’s most highly respected resources –  Dr. Charles Blair’s Administration With Confidence publication. Important traits for this position include editing, organizational and communication skills with high attention to detail, a proven ability to meet deadlines and the ability to track numerous components of the project at various stages of development.

The Role

• Coordinating all aspects of production from current 2021 edition to final press proof of 2022 edition

• Ensuring adherence to schedule of production process 
• Trafficking chapters between editorial staff, collaborate with Dr. Blair and other production managers, and cross-team collaboration
• Plan, organize, and edit all content with the ability to work balance multiple concurrent chapters
• Maintaining production schedule, multiple priorities, and meet deadlines
• Communicate with graphic designer on all layout aspects, editing, updating, and press approvals

Qualifications

• Excellent editorial and writing skills
• Strong verbal and written communication skills 
• General knowledge of dental insurance administration required

• Tremendous organizational/collaboration skills and attention to detail
• Proficiency with Microsoft Word and Excel. 
• Exceptional attention to detail
• Understanding of basic publication design and layout principles 
• This is a part time position and is seasonal. Typical work months are from April-August. There is a flurry of activity the month before the updated publication is due to the printer.

Explanation of Compensation

DOE: This is an hourly position paid as an Independent contractor (1099)

Who We Are

eAssist is the nation’s largest outsourced dental billing company. We were co-founded by a dentist out of necessity for this service. In the past 10 years, we have grown from 2 account managers to over 1,000 Success Consultants and have helped more than 4,500 dentists! eAssist was recently certified as a 2020 Great Place to Work and has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 5 years in a row!

We were just awarded #10 on Fortune’s Great Place to Work for medium-sized Health Care and Biopharma! Learn more about it HERE!

Who You Are

We are seeking a highly motivated Production Manager to spearhead and manage the annual update for one of the Dental industry’s most highly respected resources – Dr. Charles Blair’s Medical Dental Cross Coding With Confidence publication. Important traits for this position include editing, organizational and communication skills with high attention to detail, a proven ability to meet deadlines and the ability to track numerous components of the project at various stages of development.

The Role

• Coordinating all aspects of production from current 2021 edition to final press proof of 2022 edition

• Ensuring adherence to schedule of production process 
• Trafficking chapters between editorial staff, collaborate with Dr. Blair and other production managers, and cross-team collaboration
• Plan, organize, and edit all content with the ability to work balance multiple concurrent chapters
• Maintaining production schedule, multiple priorities, and meet deadlines
• Communicate with graphic designer on all layout aspects, editing, updating, and press approvals

Qualifications 

• High level Medical coding experience and knowledge required
• Excellent editorial and writing skills
• Strong verbal and written communication skills 

• Tremendous organizational/collaboration skills and attention to detail
• Proficiency with Microsoft Word and Excel
• Exceptional attention to detail
• Understanding of basic publication design and layout principles 
• This is a part time position and is seasonal.  Typical work months are from April- October.  There is a flurry of activity the month before the updated publication is due to the printer.

Explanation of Compensation

DOE: This is an hourly position paid as an Independent contractor (1099)

We are seeking an experienced and highly motivated Editor for Insurance Solutions Newsletter: {https://www.practicebooster.com/newsletter.asp} – This incredible bi-monthly publication serves as one of the Dental industry’s top authorities on proper reporting of dental procedures to both dental and medical payers. You should have a strong background in editing and writing, organizational and communication skills with high attention to detail, and a proven ability to meet deadlines.

Responsibilities:

• Coordinating all aspects of production for 6 issues per year published every other month
• Plan, organize, and edit all content (16 pages, approximately 8,000-9,000 words)

• Trafficking articles between editorial staff, collaborate with Dr. Blair and Dr. Shelburne
  • Update content edits from proofers (3 tiers of editorial staff)
  • Edit and proof all content discern final edits
  • Write, edit, proof marketing, promotions, adverts as necessary
• Communicate with management for marketing of other products
• Attend the annual ADA coding conference (Code Maintenance Committee) and generate the basic knowledge of new, revised, editorial revisions, and deleted codes for all publications.
• Maintaining production schedule, multiple priorities, and meet deadlines
• Select photos for each issue
• Communicate with graphic designer on all layout aspects, editing, updating, and press approvals

Qualifications:

• Professional writing and editing experience dental coding background is necessary. General knowledge of dental insurance administration is required. Medical knowledge is a plus.
• Strong verbal and written communication skills

• Tremendous organizational/collaboration skills and attention to detail
• Proficiency with Microsoft Word and Excel.
• Ability to multitask
• Attention to detail especially in editing, proofing
• Understanding of basic design and layout principles
• High level or organization and ability to work with hard deadlines
• Ability to communicate effectively with others regarding expectations, goals and deadlines
• Must be flexible with the work schedule, especially during deadlines
• This is a part time position but applicant should not have a full time job in addition to this position

Compensation:

DOE: This is an hourly position paid as an independent contractor (1099)

Job Description 

As the Medical Billing Cross Coding Trainer, you will schedule and host webinars for dental professionals who are seeking to gain an understanding and experience to submit Medical Claims for Dental Services. We’re looking for someone who has successful experience in teaching and coaching this cross coding skill with excellent communication, organizational and interpersonal skills. 

Responsibilities

• Develop and implement Medical Billing and Cross Coding training program 
• Display in-depth experience and knowledge on the subject matter
• Schedule regular webinars for those interested in learning how to cross code
• Exhibit excellent communication skills, both written and spoken
• Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods
• Assess the training needs and objectives, and designing and developing responsive programs and initiatives

Qualifications

• Minimum of 3 years experience in Medical Billing and Cross Coding in the Dental field
• Experience with teaching others or working in a training environment

Are you interested in becoming a Team Leader? Team Leaders are servant leaders who ensure that all offices in their region are happy with and see the value in eAssist services. As a Team Leader, you will build cohesive teams and help them to deliver our brand promise 100% of the time for all services. Team Leaders contribute to eAssist’s growth by improving overall retention and reducing performance related cancellations. You inspire and coach your team to succeed and perform at top level.

Responsibilities of a Team Leader include:

• Complete brand promise check ups for each assigned office every quarter for established offices
• Complete Walk the Yards with teams after a brand promise checkup is complete
• Mentoring new SCs and new Lead SCs
• Holding Regional Level 10 meetings to hold teams accountable and build team unity
• Holding 1:1s with assigned Lead SCs once a month
• Attending all TL Level 10s (1x/week), all All Hands Meetings, and other live company-wide meetings
• Complete at least 1-3 quarterly rocks to help your teams succeed
• Attend at least 1 HBS course per month
• Communicate clearly and effectively with all team members and offices. Respond to both within 24 hours
• Attend all KOC and pre-KOCs for offices assigned to you

Qualifications

• You must be an existing eAssister here with us
• Must qualify for Dental Billing

This position is now open for new eAssisters to apply! If you have Office Management or any type of leadership experience we encourage you to apply!

Compensation for Team Leaders is calculated based on a scaled amount from the dental billing insurance collections.. A retainer fee, commission fee, and bonus are also available if the Team Leader achieves their BSC or other similar goals.

Perks & Benefits

• Profit Sharing opportunities
• Healthcare benefits once you reach Full Time status of 45 offices
• Leadership HARVARD COURSES AT $1600 EACH paid by eAssist

If this sounds like the opportunity for you please follow the link below to APPLY and reach out to sheridan.dufner@eassist.me and patrycja.degradi@eassist.me to let them know you’re interested!

Job Description

As a specialist on the new Dental Support Team, you will be expected to respond via voice, text or email to individuals with coding, billing, and insurance administration questions posed by subscribers to the PracticeBooster Website, the Insurance Solutions Newsletter and eAssist Nation. Questions from vetted individuals will be forwarded to you to provide an accurate response and any supportive information required. Supportive information may include but not limited to, published articles, links to appropriate websites and reference sites and resources that are a part of PracticeBooster and/or the Insurance Solutions Newsletter.  Any and all questions should be responded to within 24 business hours from the time of receipt. There may be days when there are 1 or 2 questions, and other days you may respond to 15-20 questions.

Success will be measured by response time, accuracy of the responses and satisfaction scores provided by the subscriber. This position is a part time position and compensation will be based in part by the number of responses recorded during the pay period and the time required to respond. The employee would be supervised by the Director of Insurance Administration and Compliance. The scope of the position may be modified, subject to mutual agreement, during the assimilation of the Blair suite of services.

Responsibilities

• Monitoring email, text Zulip, and voicemail messages
• Responding to questions within 24 business hours of receipt 
• Providing accurate answers to questions received and any supportive information required
• Tracking the number of responses provided and time needed to respond

Qualifications

Applicants should:

• Possess extensive knowledge of the CDT dental codes and their application
• Have global knowledge of insurance plans, benefits provided and of the limitations often associated with dental benefit coverages
• Exhibit excellent communication, verbal and writing skills
• Possess excellent organizational skills and be flexible with scheduling responses to questions posed

If this sounds like something you’d be interested in… APPLY BELOW!

ABOUT US:

eAssist is the nation’s largest outsourced dental billing company.  We were co-founded by a dentist out of necessity for this service. In the past 10 years, we have grown from 2 account managers to over 650 Success Consultants and have helped more than 4,500 dentists!  eAssist has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 4 years in a row!  We’ve partnered with Dr. Charles Blair.  We are endorsed by Lois Banta and are trusted by many other dental industry gurus. 

We know how to help dental billers succeed!

Patient Billing Responsibilities:

Mission: To collect monies owed to the office from the patient.

• Detail-oriented individual
• Score high on EOB exam
• Communication

Patient Billing is an opportunity for disciplined, detail-oriented people. You must be able to review account ledgers quickly and efficiently. Also review payments and EOBs with detail to make sure appropriate payments and adjustments were made.

Communication is a big part of this role – not only with the eAssist team for adjustment or clarification of payments, but also with the office in regards to patients and their portions. You will also be tasked with calling patients to answer any questions they may have after receiving a statement. It is recommended that you schedule a minimum of one evening during the week to make calls on patient accounts over 60 days old.  

You must send out 3 statements and 3 collection letters over a period of time to try and collect on overdue balances. You will also need to be in touch with the office to set-up payment plans for patients with office approval. There is also the opportunity to work with a collection agency if the office is interested in having you take on that communication as well.

If this sounds like something you’d be a great fit for, what are you waiting for? Here’s how to apply!

1. Submit your application by clicking the APPLY FOR THIS POSITION link below. This link will take you to our Dental Billing Assessments, which will need to be completed and passed prior to taking our Patient Billing Assessment.
2. Once you’ve completed step 1, and passed our Dental Billing Assessments, email TM@eassist.me subject line “I’m ready to take the Patient Billing Assessment!”

As a contributor you will be expected to help write the copy for the Blair suite of books, Insurance Solutions Newsletter and PracticeBooster website. The reference books include the Coding With Confidence coding reference, Administration with Confidence reference, and the Medical Dental Cross Coding with Confidence reference. You will be expected to contribute articles and reference information for the aforementioned reference products. The scope of the position may be modified, subject to mutual agreement, during the course of employment as need arises.

Responsibilities

• Contributing content for the Blair Suite of References:
  • Coding with Confidence
  • Administration with Confidence
  • Cross Coding with Confidence
  • The Insurance Solutions Newsletter
  • The PracticeBooster Website
• Producing content for the aforementioned references
• Working with subject matter experts in the dental industry to provide up to date, accurate, and comprehensive material for publishing

Qualifications

• Applicants should:
• • Have strong writing and editing skills
  • Understand layout, design and formatting
  • Be an excellent communicator
  • Possess excellent organizational skills
  • Be flexible with the schedule especially during deadlines
  • Have the ability to multitask
  • Have a good understanding of the dental insurance industry, dental billing and coding
  • Be proactive and results driven
  • Able to lead and to be led

Please click the link below to submit your resume along with samples or your work!

ABOUT US:

eAssist is the nation’s largest outsourced dental billing company.  We were co-founded by a dentist out of necessity for this service. In the past 10 years, we have grown from 2 account managers to over 650 Success Consultants and have helped more than 4,500 dentists!  eAssist has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 4 years in a row!  We’ve partnered with Dr. Charles Blair.  We are endorsed by Lois Banta and are trusted by many other dental industry gurus. 

We know how to help dental billers succeed!

Overview of an eAssist Success Consultant:

Success Consultants provide Dental Billing, Patient Portion, or Insurance Verification services for our clients, conveniently from their own home offices.  They are responsible for providing assistance in a variety of forms to help alleviate workload and stress from the office. This incredibly valuable role creates relationship with our offices, provides them with Peace of Mind, and allows the office team to focus on other tasks while we take care of their billing and other needs behind the scenes.  We have an upside down pyramid approach to leadership, with Success Consultants being on top. Success Consultants are the most important part of our organization–right after our clients.

Insurance Verification Specialist:

An accurate and reliable insurance breakdown is essential to a practice’s insurance protocol. In the role of Insurance Verification Specialist, you will be delivering accurate information for a variety of verifications in a timely fashion (48 hours prior to patient’s scheduled appointment), and in a kind and professional manner. Our clients choose between a basic, extensive, extensive plus plan as well as decide to have us enter the data or simply upload our standardized forms for them into the patient’s document center.

Expectations and Commitment:

As an Independent Contractor, you must come to us with full knowledge of how to complete an extensive dental insurance verification and perform all of the tasks and functions on an already mastered dental software, on your own computer that meets or exceeds our IT requirements.

All new undertakings have an adjustment period, and we estimate that becoming accustomed to eAssist, your new office and their expectations, and acclimating to working virtually will take about 6-8 weeks. In most cases, you will be implementing a new system for your office and this can be heavily front loaded with time until you create your database of insurance plans to make your process more efficient. As a new business owner, it is common and expected to put more time and energy into building your business in the beginning.

Individuals will be expected to have at least 3 hours a day, Monday-Friday, during regular business hours (8:00-5:00 est) to dedicate to this role.

Requirements:

• MUST HAVE at least 1 accumulative year of extensive DENTAL INSURANCE VERIFICATION experience as your primary responsibility either as a DENTAL Office Manager, Insurance Coordinator or similar title.

• Must come to us with full knowledge of how to complete an extensive dental insurance verification and perform all of the tasks and functions on an already mastered dental software

• Self-motivated –set your own schedule/ manage time as an Independent Contractor

• Team player mentality to work with other contractors and practice business staff

• Proficiency of one or more dental software systems

• High speed Internet and a PC/Mac with a current operating system

• Must be able to dedicate 3 hours a day, during normal business hours

Ideal Candidate Will Be:  

eAssist Success Consultants know Dental Billing. eAssist Success Consultants have character.

Are you a positive, achievement driven individual that has what it takes to be a successful entrepreneur?  Do you lead with respect, integrity and honesty? Are you willing to learn and grow from your mistakes? Do you play and get along well with others?  Do you enjoy a challenge, strive to make a difference by being helpful, and possess determination and persistence?

We’re looking for you. 

Perks:  

Would you like to be part of a winning organization with flexibility and the convenience of working from home independently?  Do you want to grow and thrive; participate in Harvard Business Studies and webinars from industry leaders with like-minded individuals; have access to a wealth of knowledgeable coaches and mentors; and take part in fun contests?  Would you like to network, build relationships, and get together with others that understand your daily reality? Do you want to have zero commute and be free of the dental office drama & politics? And would you like to make more money than before while achieving all of this?

Look no further!  Get online and start the testing process today!

What’s Next?

We only have room to invite positive professionals to our platform that are looking to make a difference for dental practices without the boundaries of a traditional office setting.  If our message resonates with you, and you innately possess a proactive, positive, win-win attitude, then please continue to our testing! Fair warning: our exams are tough, but this is because we know that you would only want stellar teammates, too (plus, remember that the tests were created by a dentist!).  

One last thing…

At eAssist, what will you do?  

You will join a group of like-minded entrepreneurs who want to see you succeed and will cheer you on!  You will be responsible for keeping our Brand Promise to our clients and providing them with Peace of Mind. 

Do this, and you will be successful!

Please apply online and email tm@eassist.me once you’ve completed your application!

ABOUT US:

eAssist is the nation’s largest outsourced dental billing company.  We were co-founded by a dentist out of necessity for this service. In the past 10 years, we have grown from 2 account managers to over 650 Success Consultants and have helped more than 4,500 dentists!  eAssist has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 4 years in a row!  We’ve partnered with Dr. Charles Blair.  We are endorsed by Lois Banta and are trusted by many other dental industry gurus. 

We know how to help dental billers succeed!

Overview of an eAssist Success Consultant:

Success Consultants provide Dental Billing, Patient Portion, or Insurance Verification services for our clients, conveniently from their own home offices.  They are responsible for providing assistance in a variety of forms to help alleviate workload and stress from the office. This incredibly valuable role creates relationship with our offices, provides them with Peace of Mind, and allows the office team to focus on other tasks while we take care of their billing and other needs behind the scenes.  We have an upside down pyramid approach to leadership, with Success Consultants being on top. Success Consultants are the most important part of our organization–right after our clients.

Job description and Qualifications

Previous medical billing experience with dental billing knowledge required! In the role of being a medical biller you will support your clients by working to collect what is rightfully owed and properly follow up on the outstanding medical claims. This role requires you to work hard, effectively listen to and communicate with the medical insurance plan, patients, as well as the client. You will need to be very organized with an established routine in order to be able to properly track the claims. You will need to inform the office when a patient has a high deductible to prepare them for possible zero pay. You’ll also need to look at all denials and confirm that the explanation of benefits is accurate, and provide guidance to the office when procedures are being walked out and filed against guidelines.

Responsibilities

• Cross-code dental codes to medical CPT codes

• Assign ICD diagnosis codes

• submit claims and follow up until properly adjudicated

• appeal claims as needed

• Join office orientation calls and regular team calls

• Communicate regularly & timely with offices

• Consult on medical necessity questions

Ideal Candidate Will Be:  

eAssist Success Consultants know Dental AND Medical Billing. eAssist Success Consultants have character.

Are you a positive, achievement driven individual that has what it takes to be a successful entrepreneur?  Do you lead with respect, integrity and honesty? Are you willing to learn and grow from your mistakes? Do you play and get along well with others?  Do you enjoy a challenge, strive to make a difference by being helpful, and possess determination and persistence?

We’re looking for you. 

Perks:  

Would you like to be part of a winning organization with flexibility and the convenience of working from home independently?  Do you want to grow and thrive; participate in Harvard Business Studies and webinars from industry leaders with like-minded individuals; have access to a wealth of knowledgeable coaches and mentors; and take part in fun contests?  Would you like to network, build relationships, and get together with others that understand your daily reality? Do you want to have zero commute and be free of the dental office drama & politics? And would you like to make more money than before while achieving all of this?

Look no further!  Here’s how to apply! 

1. Submit your application by clicking the APPLY FOR THIS POSITION link below. This link will take you to our Dental Billing Assessments, which will need to be completed prior to taking our Medical Billing Assessment.
2. Once you’ve completed step 1, email TM@eassist.me subject line “I’m ready to take my Medical Billing Assessment!” 

About Us: 

eAssist is the nation’s largest outsourced dental billing company.  We were co-founded by a dentist out of necessity for this service. In the past 10 years, we have grown from 2 account managers to over 1,000 Success Consultants and have helped more than 4,500 dentists! eAssist was recently certified as a 2020 Great Place to Work and has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 5 years in a row!

Job Description:

Are you a positive, achievement driven individual that has what it takes to be a successful leader?  Do you love helping and teaching others? Are you willing to learn and grow from your mistakes? Do you play and get along well with others? Do you enjoy a challenge, strive to make a difference by being helpful, and possess determination and persistence? Then we’re looking for you!

We are looking for tech lovers who enjoy trouble-shooting and problem solving to join our IT Team! You will support the company by resolving computer-related issues for various Dental Offices, Dental Remote workers and employees. We are a fast paced company, and are looking for someone that functions well in a team environment and is a high driven achiever. You will have the ability to do what you love from the comfort of your home office by joining our IT Help Desk team!

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, or video conference
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications:

• Previous experience in IT, customer service, or other related fields
• Preferably has experience in dental offices
• Experience with software, hardware, VPN and RDP
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Perks: 

Would you like to be part of a winning organization with flexibility and the convenience of working from home? Do you want to grow and thrive; participate in Harvard Business Studies and webinars from industry leaders with like-minded individuals; have access to a wealth of knowledgeable coaches and mentors; and take part in fun contests? Would you like to network, build relationships, and get together with others that understand your daily reality?

Look no further! APPLY NOW!